Frequently Asked Questions
Q: Is Rock Royalty affiliated with any guitar manufacture or an authorized reseller of their products?
A: No, Rock Royalty is completely independent from the major guitar manufactures and makes no claim of association or implied partnership.
Q: Will Rock Royalty sign confidentiality documentation?
A: Gladly. Our clients are treated as family. We are more than happy to protect their confidentiality.
Q: I love your product but don't have the resources to purchase a complete guitar. Can you sell individual knobs, tuners or switchers?
A: Absolutely. Rock Royalty is a complete custom experience. Many guitar aficionados have a special guitar and request an individual component such as one volume knob. Please contact us directly for pricing and availability.
Q: The current collection is unique but doesn't perfectly fit my taste. Can you design something with my personal guitar and my personal vision for the perfect custom?
A: Yes. Rock Royalty was created to help collectors visualize and execute their wildest dream guitar. Our design facility allows for 3D rendering and a total custom experience with gemstones, exotic wraps and accessories. If you can dream it, we can execute it!
Q: How do I start the custom design process?
A: Once a customer has decided to begin the design process, we require a deposit that will be credited towards the project for all teleconferences. If a client wishes to fly to Nashville, we will not require an upfront design fee.
Q: What are your payment terms?
A: All custom projects require a non-refundable 50% down payment. Gemstones and materials cannot be returned if the project is canceled.
Q: If I see a guitar on the website, is it in stock?
A: Yes. If a guitar is listed in our inventory, it's on the website.
Q: What forms of payment do you accept?
A: Direct wire transfer or certified check.
Q: David is really cute, will he model for me?
A: We are surprised at the number of requests we get for David's services. In short, yes, David will pose in a variety of bikini looks against many varying backgrounds (e.g. bear skin rugs,etc.). He's cute like that!